VOZIQ AI just lately concluded the manager evaluate assembly with Hawx’s management crew, the place VOZIQ AI’s chief knowledge scientist, Vasudeva Akula, rolled out a 365-day roadmap for proactive buyer expertise administration, proactive renewals and loyalty administration, utilizing AI driven insights for every buyer.
Matthew Mehr, the president and co-founder at Hawx, mentioned, “We’ve just lately rolled out the VOZIQ AI answer to observe attrition threat and proactively tackle buyer points to increase buyer lifetime. We’re completely satisfied to see that the VOZIQ AI crew applied the AI answer inside 90 days from the day we shared data from our knowledge warehouse. This new intelligence is a good addition to our suite of instruments that assist us design initiatives to exceed our clients’ expectations and solidify our dedication to delivering top-quality pest management providers for houses and companies nationwide. We imagine that our partnership with VOZIQ AI will assist us use superior AI expertise to remodel how the enterprise operates and unlock new progress potentialities.”
The 365-day roadmap for AI-enabled buyer retention transformation is predicated on an in depth 90-day evaluation and integration of Hawx’s knowledge sources with VOZIQ AI’s cloud-based predictive intelligence platform and subsequent growth of predictive fashions to proactively increase CLV positive aspects by 2024.
The roadmap encompasses:
- Implementation of churn prediction fashions based mostly on historic knowledge and VOZIQ AI’s third-party enrichments (worth, measurement and placement of the house and the highest pests within the space)
- Deploying a contact-centre agent UI that shows buyer threat and income alternatives
- Implementation of promoting methods and IT integrations to scale up renewals
- Optimisation of economic metrics comparable to Buyer Lifetime Worth based mostly on historic knowledge.
“We’re delighted to be part of Hawx Pest Management’s AI-enabled transformation journey. This partnership is one other validation for VOZIQ AI’s unmatched experience in utilizing AI expertise to assist subscription companies to guard and develop their buyer lifetime worth. Our AI Centre of Excellence (ACE) will work as an extension of the Hawx crew to handle the AI answer, enhance the retention metrics and develop enterprise worth by enhancing buyer lifetime worth,” mentioned Vasudeva Akula, the chief knowledge scientist at VOZIQ AI.
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